The Challenge
Unified Inbox is a global Unified Communications as a Service (UCaaS) company. For a year, I worked part-time for Unified Inbox.
The Solution
As Head of Design, my responsibilities were rebranding and developing the brand, as well as ensuring the quality and usability of the company website and related applications. This included the iPhone app and Outbox.pro (a Google Chrome extension for team social publication and sharing). I also consulted on best practices for UX and mentored more junior designers.
I collaborated with my designers to create a logical user flow for onboarding, setup, and general usage of the Unified Inbox iPhone app. Users needed to be able to add any number of email accounts, social networks, and other communication vehicles to their inbox, and visualize the message threads in a recognizable and simple way.
The Result
“Jake is one of the few designers I’ve met who truly gets the big picture while being able to execute it as well. He’s able to break down complex aspects of branding into elegant designs – no matter whether it is a logo, website, web or mobile-based software application – without breaking the link between all of the created materials.” – Toby Ruckert (CEO, Unified Inbox)